Contact Information

Contact Person: Valentina Lisak
Position: CEO
Email: valentina@proalarm.hr
Phone: +38598380321
Website: https://www.proalarmhr.com
LinkedIn: Not specified

Pro alarm rješenja d.o.o.

Company Information

Company Type LLC
VAT Number HR72864274418
Region City of Zagreb
County City of Zagreb
Municipality/City Zagreb
Address Sarajevska 29
Registration Date 2 listopada, 2009
Number of Employees 11-25

Business Profile

NACE Code 80.09 - Security activities n.e.c.
Sector/Industry Other
Products/Services Other
Core Products/Services About the company Pro alarm solutions were established in 2009 in Zagreb, Croatia. The company’s main activities are implementation and maintenance of technical protection systems. The company employs 22 highly specialized workers with years of experience in the field, all of whom are licensed by the government agency. We provide our clients with a complete set of services - from consulting to 24-hour monitoring of the accuracy of the technical protection system, as well as maintenance interventions in the entire Republic of Croatia. Areas of activity Consultation Identifying user needs and finding the best technical protection solution is part of our mission. By taking into account the professional rules and financial capability of the client, we advise on the best ways and the real possibilities of protecting any business location or private residence. Vulnerability assessment Our experts perform a highly individualized and thorough threat assessment on each new location. The assessment may refer to the whole organization, a particular information system, a particular component, or a service offered by a system, for example, banking. These estimates are as a powerful tool frequently used by security managers in companies, and investors during the construction of business or private facilities. Design of technical protection systems Pursuant to the Private Protection Act and subordinate legislation for each system of technical protection, it is necessary to draw up a project or a draft of the implemented system. Taking into account the needs of our customers and, at the same time investing in new achievements in the technical protection industry, we design systems or parts of the technical protection systems. Installation of technical protection systems Our specialists work on the most demanding tasks of installing technical protection systems. They are primarily competent, licensed, and dynamic. We achieve these qualities through continuous professional training which is our imperative. Service and maintenance We provide our clients with the best possible service and maintenance support. Our maintenance technician at our Technical Supervision Center is at your disposal for all phone inquiries 24 hours a day, 365 days a year. In the event of any technical malfunction, we resolve the problem as soon as possible. Periodic maintenance of the system can be performed by agreement, need or legal obligation. Partners and clients Tehnology partners We always want to be ahead of time to provide our customers with the best service, which is why we need technologically advanced partners. We are proud that Avigilon, Bosch, Senstar, RayTec, Tagit, Telenot ... chose us for our partners in Croatia. Clients Our clients are Croatian and world-wide respectable and socially responsible companies that seriously understand all aspects of the security of their employees as well as their customers. They are satisfied with the best solutions and top service. We are grateful to the trust they have provided us.
Key Technologies .
Main Machinery .
Unique Capabilities .
Target Customers .
Export Experience EU exports
Export Markets XX
Export Percentage Not specified
Capacity Utilization Not specified
Additional Capacity Describe available capacit
Peak Months January, February, March, April, May, June, July, August, September, October, November, December
MOQ .
Delivery Times 1-2 weeks
Regional Focus Local (county level)
Languages Croatian: Native, English: Intermediate, German: Intermediate, Italian: None, French: None, Spanish: None, .

Quality, Standards & Compliance

Quality Certificates ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security)
Sustainability Practices None

Technology & Innovation

Key Technologies ERP System, CRM System, IoT sensors/monitoring, Cloud computing
R&D Activities Regular in-house R&D
R&D Investment <1% of revenue

Supply Chain & Operations

Supplier Locations Primarily local (Croatian)
Risk Management Multiple supplier strategy
Outsourcing Some non-core processes
Quality Control Final product/service inspection

References & Partnerships

Domestic Clients SPAR Hrvatska d.o.o. Metro Cash & Carry d.o.o. Konzum d.d. Kozmo d.o.o. Muller trgovina Zagreb d.o.o. Atlantic Grupa d.d. Atlantic trade d.o.o. Cedevita d.o.o. ZU farmacija d.o.o Farmacija specijalizirana prodavaonica d.o.o. C.I.A.K. Auto d.o.o. Hervis, Sport i moda d.o.o. Peek & cloppenburg d.o.o. Great united trading d.o.o. Tekstilpromet d.d. Lisca Zagreb d.o.o. CCC Hrvatska d.o.o... ELKA d.o.o.
International Clients .
Key Partnerships .
Client Testimonials Yes, upon request
Memberships List memberships
Awards List awards
Partnership Openness Private label manufacturing
Preferred Size No preference

Financial Profile

Turnover €1,000,000 – €2,500,000
Revenue Stability Highly seasonal business
Annual Growth Moderate growth (5–15%)
Payment Terms Net 30 days
Credit Rating Excellent (AAA-AA)

Market Position & Growth

Market Position Mid-sized, well-established
Competitive Advantages Customization capabilities, Technical expertise, Customer service
Expansion Markets EU
Strategic Goals Digitalization/automation, Product/service diversification
Investment Needs Market development

Communication & Marketing

Communication Channels Email, Phone calls, Video conferences, In-person meetings, WhatsApp/messaging apps
Marketing Materials Company brochure, Product/service catalogue, References list
Social Media Facebook

Extra Features

Company Brochure Not specified
Product Catalogue Not specified
Certifications Not specified
Product Images
Company Video Not specified
Technical Specifications Not specified
Additional Information .