Contact Information

Contact Person: Milan Puvača
Position: CEO/owner
Email: milan@ofir.hr
Phone: +38598437585
Website: www.ofir.hr
LinkedIn: https://www.linkedin.com/in/milanpuvaca/

Ofir ltd.

Company Information

Company Type LLC
VAT Number HR90020897203
Region Pannonian Croatia
County County of Osijek-Baranja
Municipality/City Osijek
Address Ramska 20
Registration Date 1 ožujka, 1995
Number of Employees 11-25

Business Profile

NACE Code 62.90 - Other information technology and computer service activities
Sector/Industry ICT & Software, Consulting & Professional Services, Education & Training
Products/Services Software Solutions, Consulting & Advisory, Creative Services, Education & Training Services
Core Products/Services https://www.ofir.hr/en/it-support/ https://www.ofir.hr/en/resursko/ https://www.ofir.hr/en/business-digitalization/ https://www.ofir.hr/en/nis2-directive/
Key Technologies Onsite IT infrastructure (severs) - offer for end clients strong experience in terms of IT support and cybersecurity custom application web development per specific client needs
Main Machinery Not specified
Unique Capabilities Our core competitive advantage lies in a "whole service" approach that provides clients with end-to-end technological support through a single point of contact for all IT challenges. We specialize in designing and maintaining robust server infrastructure that ensures maximum uptime and security for mission-critical business systems. In addition to our infrastructure expertise, we excel in developing advanced custom web solutions tailored to the specific workflows and strategic objectives of each client. The high level of flexibility within our team allows us to adapt rapidly to shifting market demands, offering an agility that larger providers often cannot match. By integrating deep technical knowledge of both hardware and software, we deliver comprehensive digital solutions that are technologically sustainable, scalable, and cost-effective in the long run.
Target Customers Our primary target segment consists of small and medium-sized enterprises (SMEs) seeking comprehensive digital transformation through expert management of their IT infrastructure and online presence. We focus on clients who require agile, custom-tailored solutions where our expertise in software development and digital marketing directly supports their goals of increasing operational efficiency. These ideal customers are typically growth-oriented businesses that view IT systems as a strategic investment essential for scaling rather than a mere technical overhead. Our portfolio specifically targets regional leaders within manufacturing, retail, and service sectors looking for a reliable, long-term technological partner to navigate complex market demands. We place a particular emphasis on organizations needing to consolidate their digital channels and optimize internal business processes through the seamless integration of modern web and mobile technologies.
Export Experience Both EU & Global
Export Markets DE, ES
Export Percentage Not specified
Capacity Utilization 80%
Additional Capacity 30
Peak Months November, December
MOQ Not specified
Delivery Times Custom/project-dependent
Regional Focus EU
Languages Croatian: Native, English: Advanced, German: Basic

Quality, Standards & Compliance

Quality Certificates ISO 9001 (Quality Management), ISO 27001 (Information Security)
Sustainability Practices Renewable energy use

Technology & Innovation

Key Technologies ERP System, CRM System, E-commerce platform, IoT sensors/monitoring, AI/Machine Learning, Cloud computing, Blockchain, Other
R&D Activities Collaboration with universities/institutes
R&D Investment 1-3% of revenue

Supply Chain & Operations

Supplier Locations EU-wide
Risk Management Multiple supplier strategy
Outsourcing Some non-core processes
Quality Control Incoming material inspection, Customer feedback systems, Continuous improvement programs

References & Partnerships

Domestic Clients www.ofir.hr
International Clients Not specified
Key Partnerships Pupila Synesis application in Croatia, couple of EU IT vendors
Client Testimonials Yes, publicly available
Memberships Osijek Software City
Awards Not specified
Partnership Openness Joint venture, Subcontracting (as subcontractor), Subcontracting (using subcontractors), Licensing agreements, R&D collaboration, Strategic alliance, White label services
Preferred Size No preference

Financial Profile

Turnover €1,000,000 – €2,500,000
Revenue Stability Stable year-round
Annual Growth Moderate growth (5–15%)
Payment Terms Net 30 days
Credit Rating Excellent (AAA-AA)

Market Position & Growth

Market Position Small but growing
Competitive Advantages Price competitiveness, Speed/quick delivery, Customization capabilities, Technical expertise, Innovation/R&D, Long-term relationships
Expansion Markets EU, North America
Strategic Goals Digitalization/automation, Product/service diversification, Capacity increase, Strategic partnerships, Acquisition opportunities
Investment Needs Facility expansion, Technology upgrades

Communication & Marketing

Communication Channels Email, Video conferences, In-person meetings, LinkedIn
Marketing Materials Company brochure, Technical specifications, References list
Social Media LinkedIn, Facebook, Instagram, YouTube

Extra Features

Company Brochure Not specified
Product Catalogue Not specified
Certifications Not specified
Product Images
Company Video Not specified
Technical Specifications Not specified
Additional Information Not specified