| Company Type | LLC |
| VAT Number | 41246885105 |
| Region | Adriatic Croatia |
| County | County of Istria |
| Municipality/City | Kanfanar |
| Address | Dvigradska 2 |
| Registration Date | 13 rujna, 2006 |
| Number of Employees | 6-10 |
| NACE Code | 26.30 - Manufacture of communication equipment |
| Sector/Industry | ICT & Software, Electronics & Electrical Equipment, Consulting & Professional Services |
| Products/Services | Consulting & Advisory, Engineering & Design Services |
| Core Products/Services | Dvigrad is a specialized ICT solutions provider focused on smart infrastructure, hospitality technology, and integrated communication systems. Core services include design, implementation and maintenance of advanced network infrastructure (LAN/WAN/Wi-Fi), hotel IPTV systems (Smartell IPTV), structured cabling, VoIP telephony, surveillance systems (CCTV), firewall and cybersecurity solutions, and smart energy integration. The company delivers turnkey solutions for hotels, resorts, campsites, commercial buildings, and public infrastructure projects, combining networking, multimedia, and secure connectivity into a single integrated ecosystem. |
| Key Technologies | Enterprise Wi-Fi Fiber optic infrastructure IPTV hospitality platform Networking with secure access Core Networking management Cloud based services IP Telephony with managed call center applications IoT/Smartroom integrations |
| Main Machinery | Fiber optic splicing and testing equipment Network analyzers and certification tools Structured cabling installation tools Enterprise-grade networking hardware (switches, access points, routers) IPTV headend equipment CCTV configuration and testing systems Server infrastructure and virtualization platforms Network monitoring and diagnostic systems |
| Unique Capabilities | Dvigrad specializes in fully integrated hospitality ICT ecosystems. Unlike traditional IT integrators, the company combines: Smartell branded IPTV solutions Advanced Wi-Fi design for high-density environments (hotels, campsites) Secure multi-network segmentation Content filtering and guest network protection Scalable architecture for large hospitality complexes Multilingual content delivery systems Custom Android TV application development The company offers complete end-to-end solutions: consulting, design, implementation, and long-term support. |
| Target Customers | Detailed Description – Target Customer Segments Hotels & hotel chains Resorts & holiday parks Campsites Hospitality groups Property developers Public institutions Commercial buildings Naval ships Cruiseships Oilrigs and offshore Marinas Hospitals Municipal smart city projects Corporate offices Educational institutions Nursing homes |
| Export Experience | Both EU & Global |
| Export Markets | AT, HR, DE, IT, XD, LY, RS, SI |
| Export Percentage | 11% |
| Capacity Utilization | 10% |
| Additional Capacity | 30 |
| Peak Months | March, April |
| MOQ | 1000€ |
| Delivery Times | 2-4 weeks |
| Regional Focus | Regional (neighbouring counties) |
| Languages | Croatian: Advanced, English: Advanced, German: Basic, Italian: Advanced, Spanish: Basic, slovenian, serbian |
| Quality Certificates | None |
| Sustainability Practices | Recycling & waste reduction |
| Key Technologies | ERP System, CRM System, AI/Machine Learning, Cloud computing |
| R&D Activities | Occasional R&D projects |
| R&D Investment | >5% of revenue |
| Supplier Locations | EU-wide |
| Risk Management | Multiple supplier strategy, Strategic inventory management, Force majeure contingency plans |
| Outsourcing | No outsourcing |
| Quality Control | Incoming material inspection, In-process quality control, Final product/service inspection, Customer feedback systems, Continuous improvement programs |
| Domestic Clients | Hospitality groups and chains, Valamar, Aminess, Plava Laguna, AHG group |
| International Clients | Hotel chains like Park Plaza, Radisson RED, Hilton etc. |
| Key Partnerships | Ruckus Elite Partner , Fracarro Partner, Antaira Exclusive CRO Partner |
| Client Testimonials | Yes, upon request |
| Memberships | ElectroMember of the Croatian Chamber of Electrical Engineers |
| Awards | no specific awards |
| Partnership Openness | Subcontracting (as subcontractor), Distribution agreement, Licensing agreements, Strategic alliance |
| Preferred Size | No preference |
| Turnover | €1,000,000 – €2,500,000 |
| Revenue Stability | Stable year-round |
| Annual Growth | Stable (-5% to +5%) |
| Payment Terms | Flexible/negotiable |
| Credit Rating | Excellent (AAA-AA) |
| Market Position | Market leader in Croatia |
| Competitive Advantages | Price competitiveness, Customization capabilities, Technical expertise, Customer service, Location advantages, Long-term relationships |
| Expansion Markets | EU, Middle East |
| Strategic Goals | Digitalization/automation, Market expansion |
| Investment Needs | Market development |
| Communication Channels | Email, Phone calls, WhatsApp/messaging apps |
| Marketing Materials | Company brochure, Case studies, References list |
| Social Media | LinkedIn, Facebook, Instagram |
| Company Brochure | Not specified |
| Product Catalogue | Not specified |
| Certifications | Not specified |
| Product Images | |
| Company Video | Not specified |
| Technical Specifications | Not specified |
| Additional Information | Dvigrad is actively seeking strategic regional partners in similar business sectors (ICT integrators, system integrators, hospitality technology providers, telecom operators) who are interested in implementing and distributing our Smartell IPTV solution within their respective markets. We are open to cooperation models where local partners manage sales, implementation, and first-level support, while Dvigrad provides technical expertise, platform management, content integration, and advanced support. The goal is to establish long-term partnerships that enable scalable deployment of Smartell IPTV solutions in hotels, resorts, campsites, senior care facilities, and other hospitality environments across the region. We offer technical onboarding, training, marketing support, and joint project development to ensure successful market penetration and sustainable growth. |
