Contact Information

Contact Person: Kreso Papec
Position: CEO
Email: kreso.papec@knowit.tech
Phone: +385992470003
Website: knowit.hr
LinkedIn: https://www.linkedin.com/company/27194915

Know Informacijske Tehnologije d.o.o.

Company Information

Company Type LLC
VAT Number 82703315852
Region City of Zagreb
County City of Zagreb
Municipality/City Zagreb
Address Ivanovićev odvojak 8
Registration Date 28 rujna, 2017
Number of Employees 11-25

Business Profile

NACE Code 62 - Computer programming, consultancy and related activities
Sector/Industry ICT & Software
Products/Services Software Solutions, Consulting & Advisory, Engineering & Design Services
Core Products/Services Know Informacijske Tehnologije d.o.o. (KnowIT) is a software development and IT consulting company specializing in the design and implementation of advanced business applications and digital platforms. The company focuses on building solutions that optimize operational processes, improve data visibility, and support digital transformation across organizations. KnowIT develops both custom enterprise software and proprietary platforms that help organizations manage assets, maintenance processes, operational tasks, and logistics. Key products include KAM (Know Asset Management), a web-based platform for managing assets and inventory across distributed locations, and TASK (Ticket Automated System), a system designed for planning, tracking, and managing maintenance tasks, service requests, and operational workflows.  In addition to software platforms, KnowIT develops IoT-based monitoring systems, including its in-house KnowIT FMON sensor system, which enables real-time monitoring of environmental parameters such as temperature and other operational conditions in facilities and inventory storage environments.  The company also provides professional services including: • Custom enterprise software development • Business process optimization and digital transformation • Cloud infrastructure design and optimization • Integration with existing enterprise systems • IT consulting and long-term technical support Through these products and services, KnowIT enables companies to improve operational efficiency, automate workflows, and gain actionable insights from operational data.
Key Technologies KnowIT develops enterprise-grade digital solutions using a modern and scalable technology stack designed for high reliability, security, and integration with enterprise environments. Core technological competencies include: Software development technologies • Modern web application architectures • Backend development and distributed systems • Advanced database design and optimization • REST API and system integrations • Microservices and cloud-native applications Data and advanced technologies • Machine learning and predictive analytics • Data processing and analytics platforms • Artificial intelligence-assisted automation • Blockchain-based solutions for specific use cases IoT and hardware integration • Sensor networks and monitoring devices • Real-time data acquisition and telemetry • Environmental monitoring systems • Industrial and facility monitoring platforms Infrastructure and cloud technologies • Cloud computing platforms • Scalable containerized infrastructure • Secure enterprise system integrations • High availability and monitoring architectures KnowIT combines theoretical computer science knowledge with practical software engineering experience to develop reliable, scalable, and high-performance enterprise systems.
Main Machinery Not specified
Unique Capabilities KnowIT’s key specialization lies in building tailored enterprise software systems that integrate operational data, automation, and analytics into a unified digital platform. The company focuses on solving complex operational problems through custom-developed software architectures and data-driven approaches. Unique capabilities include: End-to-end enterprise solution development KnowIT manages the full lifecycle of digital solutions—from system architecture and software development to deployment, integration, and long-term support. Operational systems for complex organizations The company specializes in systems that manage distributed assets, operational workflows, and maintenance processes across multiple locations. Integration of IoT and operational data KnowIT combines software platforms with sensor-based monitoring systems, enabling real-time monitoring of inventory conditions, facilities, and equipment. Data-driven optimization Many KnowIT solutions incorporate machine learning algorithms and predictive models to optimize operational processes such as logistics planning, resource allocation, and maintenance management. Deep understanding of business processes The company’s approach focuses on understanding client workflows and translating them into efficient digital systems that automate operations and improve decision-making. This combination of software engineering, process optimization, and data-driven technologies allows KnowIT to deliver solutions that directly improve operational efficiency and business performance.
Target Customers KnowIT primarily serves medium and large organizations that operate complex operational processes across multiple locations and require advanced digital tools for managing assets, workflows, and operational data. Typical customer segments include: Retail and distribution companies Organizations operating large retail networks or distribution centers that require systems for asset management, logistics coordination, and operational workflow automation. Manufacturing and industrial companies Companies that manage large inventories, production equipment, and facilities requiring monitoring, maintenance management, and process optimization. Logistics and supply chain operators Organizations needing advanced systems for yard management, scheduling, inventory tracking, and operational coordination. Facility management and maintenance organizations Companies responsible for maintaining complex infrastructures, buildings, and distributed assets. Enterprises undergoing digital transformation Organizations seeking custom-built enterprise applications to replace legacy systems, integrate operational data, and improve efficiency. KnowIT typically partners with organizations that require custom-built, scalable enterprise software solutions integrated with their existing business systems and operational infrastructure.
Export Experience Both EU & Global
Export Markets BA, ME, RS, SI, GB
Export Percentage Not specified
Capacity Utilization Not specified
Additional Capacity Not specified
Peak Months Not specified
MOQ Not specified
Delivery Times Not specified
Regional Focus Global
Languages Croatian: Native, English: Advanced

Quality, Standards & Compliance

Quality Certificates ISO 27001 (Information Security), Other
Sustainability Practices Not specified

Technology & Innovation

Key Technologies ERP System, CRM System, Automated production lines, IoT sensors/monitoring, AI/Machine Learning, Cloud computing, Blockchain
R&D Activities Occasional R&D projects
R&D Investment Not specified

Supply Chain & Operations

Supplier Locations Global
Risk Management Single source suppliers, Dual sourcing strategy, Multiple supplier strategy
Outsourcing Not specified
Quality Control Not specified

References & Partnerships

Domestic Clients Konzum d.o.o.
International Clients Bingo BiH
Key Partnerships Not specified
Client Testimonials Yes, upon request
Memberships CROATIAN MAINTENANCE SOCIETY
Awards Not specified
Partnership Openness Joint venture, Subcontracting (as subcontractor), Subcontracting (using subcontractors), Distribution agreement, Licensing agreements, R&D collaboration, Strategic alliance
Preferred Size Not specified

Financial Profile

Turnover €500,000 – €1,000,000
Revenue Stability Stable year-round
Annual Growth Moderate growth (5–15%)
Payment Terms Flexible/negotiable
Credit Rating Excellent (AAA-AA)

Market Position & Growth

Market Position Small but growing
Competitive Advantages Price competitiveness, High quality/premium products, Speed/quick delivery, Customization capabilities, Technical expertise, Customer service, Innovation/R&D, Long-term relationships
Expansion Markets EU, North America, Middle East, Asia-Pacific, Africa
Strategic Goals Export growth, Market expansion, Strategic partnerships, Acquisition opportunities
Investment Needs Market development

Communication & Marketing

Communication Channels Email, Phone calls, Video conferences, In-person meetings, WhatsApp/messaging apps, LinkedIn
Marketing Materials Company brochure, Video presentations
Social Media LinkedIn, Facebook, Instagram

Extra Features

Company Brochure Not specified
Product Catalogue Not specified
Certifications Not specified
Product Images
Company Video Not specified
Technical Specifications Not specified
Additional Information Not specified