Contact Information

Contact Person: Ivan Kožić
Position: Head of Sales
Email: ivan.kozic@tbs.tech
Phone: +385912353317
Website: https://www.tbs.tech/
LinkedIn: https://www.linkedin.com/company/telelink-business-services-croatia/?viewAsMember=true

Telelink Business Services d.o.o.

Company Information

Company Type LLC
VAT Number 95661305069
Region City of Zagreb
County City of Zagreb
Municipality/City Zagreb
Address Koledovčina 2
Registration Date December 18, 1992
Number of Employees 101-250

Business Profile

NACE Code 62.90 - Other information technology and computer service activities
Sector/Industry ICT & Software
Products/Services Software Solutions, Consulting & Advisory
Core Products/Services Telelink Business Services Croatia (formerly Sedam IT) provides end‑to‑end enterprise ICT solutions and services, with a portfolio spanning IT infrastructure, networking, security, cloud, managed services, and business/analytics solutions. The focus is on designing, implementing, and operating complex ICT environments rather than just reselling hardware. Infrastructure and networking Core infrastructure services include design, implementation, and support of data center, server, storage, and virtualization platforms for enterprise customers. Networking covers LAN/WAN, SD-WAN, DC interconnect, Wi‑Fi, routing/switching, and performance/load‑balancing, delivered as system integration projects.​ Security‑embedded networking services include firewalls, next‑generation firewalls, NAC, DDoS protection, WAF/API firewalls, DNS and IoT security at network and perimeter layers.​ Security and managed services Information security services span security architecture, network and infrastructure protection, SOC‑related capabilities, and compliance‑aligned implementations (e.g. ISO 27001‑aligned solutions). Managed services include ongoing monitoring, administration, backup and recovery, and operational support for customer ICT environments, often under SLA‑based contracts. Cloud and data platforms Cloud services include consulting, migration, architecture optimization, and cost/performance tuning on hyperscale and private cloud platforms, leveraging experience from Sedam IT’s long‑standing cloud projects. Data and analytics services support decision‑making and business optimization by implementing data platforms, reporting, and related enterprise IT solutions that tie into core business processes. Business solutions and integration Enterprise ICT solutions cover full‑stack projects “from infrastructure and optimization to business development solutions,” integrating vendor technologies (network, security, systems, cloud) into cohesive customer‑specific architectures. As a system integrator and technology service provider, TBS Croatia offers consulting, solution design, project delivery, and post‑implementation support as a unified service package. Vendor ecosystem and positioning TBS positions itself as a next‑generation IT solutions provider focused on information security, IT infrastructure, IoT, and digital transformation product families, with Croatia as a key regional hub after the Sedam IT acquisition. The Croatian entity is registered under NKD K62900 – “Ostale uslužne djelatnosti u vezi s informacijskom tehnologijom i računalima,” reflecting its primary role as an IT services and solutions provider rather than pure hardware wholesaler.
Key Technologies Not specified
Main Machinery Not specified
Unique Capabilities Not specified
Target Customers Not specified
Export Experience Both EU & Global
Export Markets BA, DK, RS
Export Percentage 5%
Capacity Utilization Not specified
Additional Capacity Not specified
Peak Months Not specified
MOQ Not specified
Delivery Times Not specified
Regional Focus EU
Languages Croatian: Native, English: Native, German: Advanced

Quality, Standards & Compliance

Quality Certificates ISO 9001 (Quality Management), ISO 27001 (Information Security)
Sustainability Practices Not specified

Technology & Innovation

Key Technologies ERP System, CRM System, IoT sensors/monitoring, AI/Machine Learning
R&D Activities Not specified
R&D Investment Not specified

Supply Chain & Operations

Supplier Locations Primarily local (Croatian)
Risk Management Not specified
Outsourcing Not specified
Quality Control Not specified

References & Partnerships

Domestic Clients Not specified
International Clients Not specified
Key Partnerships Not specified
Client Testimonials Not specified
Memberships Not specified
Awards Not specified
Partnership Openness Joint venture, Subcontracting (as subcontractor), Licensing agreements, R&D collaboration, Strategic alliance
Preferred Size Not specified

Financial Profile

Turnover > €10,000,000
Revenue Stability Not specified
Annual Growth Not specified
Payment Terms Not specified
Credit Rating Not specified

Market Position & Growth

Market Position Mid-sized, well-established
Competitive Advantages Price competitiveness, Speed/quick delivery, Customization capabilities, Innovation/R&D
Expansion Markets EU, North America, Middle East, Asia-Pacific, Africa
Strategic Goals Export growth, Product/service diversification, Market expansion, Capacity increase, Quality improvements, Staff expansion
Investment Needs Technology upgrades, Staff training

Communication & Marketing

Communication Channels Email, Phone calls, Video conferences, In-person meetings, WhatsApp/messaging apps, LinkedIn
Marketing Materials Company brochure, Case studies, Video presentations
Social Media LinkedIn

Extra Features

Company Brochure Not specified
Product Catalogue Not specified
Certifications Not specified
Product Images
Company Video Not specified
Technical Specifications Not specified
Additional Information Not specified