Contact Information

Contact Person: Rusmir Agić
Position: General Manager and Owner
Email: rusmir@1klik.id
Phone: +385915099539
Website: www.1klik.id
LinkedIn: https://www.linkedin.com/company/1-klik-informati-ka-rje-enja-d-o-o-/?viewAsMember=true

1 Klik d.o.o.

Company Information

Company Type LLC
VAT Number HR39654056116
Region City of Zagreb
County City of Zagreb
Municipality/City Zagreb
Address Savska cesta 118
Registration Date January 26, 2012
Number of Employees 6-10

Business Profile

NACE Code 62.10 - Computer programming activities
Sector/Industry ICT & Software, Electronics & Electrical Equipment, Tourism & Hospitality, Logistics & Transport Services, Education & Training
Products/Services Software Solutions, Consulting & Advisory, Engineering & Design Services, Education & Training Services
Core Products/Services 1 Klik d.o.o. is an IT company from Zagreb that develops software and digital solutions for businesses. The company specializes in creating customized software systems for fitness and wellness centers, sports facilities, retail businesses, and service industries. One of its main solutions is the eKlik platform, which helps manage memberships, reservations, payments, and daily operations in sports and recreational centers. The company also develops systems for access control, including RFID cards, QR code readers, barriers, and smart lockers. In addition to software, 1 Klik provides identification solutions such as ID cards, wristbands, and RFID equipment integrated with their software platforms. Their technology is also used in logistics, warehouses, production environments, and other business systems to improve automation and efficiency. The company operates in several countries in the Adria region and focuses on integrating software with modern hardware and identification technologies to simplify business processes.
Key Technologies The company develops its own products from the initial concept and design to production, installation, and long-term maintenance. We rely on modern technologies in both software and hardware development to ensure reliable and innovative solutions. Our software systems are designed to integrate with various business environments such as fitness and wellness centers, logistics systems, and access control infrastructures. In the hardware segment, we design and develop our own devices that are fully compatible with our software platforms. Prototyping and development are supported by advanced technologies such as 3D printing, which allows us to rapidly design, test, and improve new hardware components. Through collaboration with testing partners, we validate prototypes and optimize the performance and durability of our devices before production. This approach enables us to create fully integrated solutions, where both software and hardware are developed in-house, ensuring better compatibility, flexibility, and long-term support for our clients.
Main Machinery The company uses a combination of modern development tools, prototyping equipment, and electronic components to design, test, and manufacture its solutions. A key part of the production process includes 3D printers, which are used for rapid prototyping, testing, and the development of custom hardware components. This technology allows the team to quickly create and refine device housings, mechanical parts, and functional prototypes before final production. In addition to prototyping equipment, the company works with electronic development tools and microcontroller platforms used to design and test RFID devices, access control systems, and other smart hardware components. Specialized equipment is also used for testing, assembling, and integrating electronic modules into finished devices. For software development, the company uses modern programming environments, development frameworks, and testing tools to build reliable platforms that integrate seamlessly with the hardware solutions. This combination of development software, electronic prototyping tools, and 3D printing technology enables the company to efficiently create, test, and produce its own hardware and software systems.
Unique Capabilities The company specializes in the development of fully integrated software and hardware solutions, particularly for fitness and wellness centers, sports facilities, access control systems, and business automation. One of its key strengths is the ability to design and develop complete systems in-house, from concept and software architecture to custom hardware production and implementation. A unique capability of the company is the integration of identification technologies such as RFID, QR codes, and mobile wallet passes with management software platforms. This allows businesses to automate processes such as access control, membership management, payments, reservations, and user tracking within a single ecosystem. The company also has strong capabilities in custom hardware development, where devices are designed, prototyped with 3D printing technologies, tested with partner organizations, and then produced for real-world deployment. This ensures that hardware and software solutions work seamlessly together. Another specialization is the ability to create tailor-made solutions for specific industries, including logistics, sports facilities, and service businesses. By combining software development, electronic engineering, and rapid prototyping, the company can quickly adapt its products to different operational needs and deliver reliable, scalable systems for its clients.
Target Customers The company’s solutions are designed for a wide range of businesses that require digital management systems, automation, and access control technologies. The primary target customers are fitness and wellness centers, including gyms, sports clubs, swimming pools, and recreational facilities that need software for membership management, reservations, payments, and access control. Another important segment includes sports facilities and training centers that require systems for managing users, tracking attendance, and organizing activities. The company also provides solutions for logistics centers, warehouses, and production facilities, where identification technologies and access control systems help improve operational efficiency and security. In addition, the company works with service businesses, private clubs, and event organizers that require digital identification systems, RFID technologies, and automated entry solutions. Public institutions and organizations that need secure identification, monitoring, and management systems also represent a potential customer segment. Overall, the company targets organizations that want to digitalize operations, automate processes, and integrate modern identification technologies into their daily business activities.
Export Experience EU exports
Export Markets Not specified
Export Percentage 10%
Capacity Utilization 20%
Additional Capacity 30
Peak Months February, March, April, May, June, October, November
MOQ -
Delivery Times Custom/project-dependent
Regional Focus Regional (neighbouring counties)
Languages Croatian: Native, English: Advanced, German: Basic, Italian: Intermediate, French: None, Spanish: None, -

Quality, Standards & Compliance

Quality Certificates Not specified
Sustainability Practices Recycling & waste reduction

Technology & Innovation

Key Technologies IoT sensors/monitoring, 3D printing/additive manufacturing, AI/Machine Learning
R&D Activities Regular in-house R&D
R&D Investment >5% of revenue

Supply Chain & Operations

Supplier Locations Primarily local (Croatian), Regional (Balkans/Central Europe)
Risk Management Multiple supplier strategy
Outsourcing Some non-core processes
Quality Control In-process quality control, Final product/service inspection

References & Partnerships

Domestic Clients -
International Clients -
Key Partnerships -
Client Testimonials Yes, upon request
Memberships CRO-SLO KOMORA
Awards Not specified
Partnership Openness Joint venture, Strategic alliance
Preferred Size SMEs

Financial Profile

Turnover €500,000 – €1,000,000
Revenue Stability Stable year-round
Annual Growth Moderate growth (5–15%)
Payment Terms Flexible/negotiable
Credit Rating Good (A-BBB)

Market Position & Growth

Market Position Market leader in Croatia
Competitive Advantages Speed/quick delivery, Customization capabilities, Customer service, Long-term relationships
Expansion Markets EU
Strategic Goals Cost reduction, Strategic partnerships, Acquisition opportunities
Investment Needs Technology upgrades, Market development, No current investment needs

Communication & Marketing

Communication Channels Email, In-person meetings
Marketing Materials Company brochure, Case studies
Social Media LinkedIn, Facebook, Instagram, YouTube

Extra Features

Company Brochure Not specified
Product Catalogue Not specified
Certifications Not specified
Product Images
Company Video Not specified
Technical Specifications Not specified
Additional Information -