| Company Type | LLC |
| VAT Number | 04288155177 |
| Region | Northern Croatia |
| County | County of Međimurje |
| Municipality/City | Čakovec |
| Address | Brace Graner 14 |
| Registration Date | May 27, 1996 |
| Number of Employees | 11-25 |
| NACE Code | 62.10 - Computer programming activities |
| Sector/Industry | ICT & Software |
| Products/Services | Software Solutions |
| Core Products/Services | Media-Soft is a leading provider of Pharma CRM solutions, helping pharmaceutical companies streamline customer engagement and drive smarter business decisions. With almost 30 years of experience, we deliver innovative, secure, and fully compliant tools designed to meet the unique needs of the pharma industry. Our Omnichannel CRM Suite empowers field teams, marketing, and medical representatives with solutions such as: x Sales Vision CRM – advanced customer relationship management x BookVision CLM – efficient closed-loop marketing x Omnichannel tools – including RTE, Doctor Portal, Remote Visit, and more We combine deep industry expertise with cutting-edge technology to ensure pharma companies can maximize HCP engagement, improve efficiency, and achieve sustainable growth. |
| Key Technologies | Not specified |
| Main Machinery | Not specified |
| Unique Capabilities | Not specified |
| Target Customers | Pharmaceutical companies. |
| Export Experience | Both EU & Global |
| Export Markets | Not specified |
| Export Percentage | 80% |
| Capacity Utilization | Not specified |
| Additional Capacity | Not specified |
| Peak Months | Not specified |
| MOQ | Not specified |
| Delivery Times | Custom/project-dependent |
| Regional Focus | Global |
| Languages | Croatian: Advanced, English: Advanced, German: Advanced |
| Quality Certificates | ISO 9001 (Quality Management), ISO 27001 (Information Security) |
| Sustainability Practices | Not specified |
| Key Technologies | CRM System |
| R&D Activities | Regular in-house R&D |
| R&D Investment | Not specified |
| Supplier Locations | Global |
| Risk Management | Not specified |
| Outsourcing | Some non-core processes |
| Quality Control | In-process quality control, Final product/service inspection, Customer feedback systems, Continuous improvement programs |
| Domestic Clients | Alkaloid, Salvus, Salus, Bayer Parma, Phoenix Farmacija, Oktal Pharma etc. |
| International Clients | Woerwag Pharma, Stada, Richter Gedeon, Swixx BioPharma, Phoenix Group etc. |
| Key Partnerships | Not specified |
| Client Testimonials | Yes, upon request |
| Memberships | Not specified |
| Awards | Not specified |
| Partnership Openness | Subcontracting (as subcontractor), Subcontracting (using subcontractors), Licensing agreements, R&D collaboration |
| Preferred Size | No preference |
| Turnover | €1,000,000 – €2,500,000 |
| Revenue Stability | Stable year-round |
| Annual Growth | Moderate growth (5–15%) |
| Payment Terms | Net 30 days |
| Credit Rating | Excellent (AAA-AA) |
| Market Position | Market leader in regional niche |
| Competitive Advantages | Price competitiveness, High quality/premium products, Speed/quick delivery, Customization capabilities, Technical expertise, Customer service, Innovation/R&D, Sustainability practices, Long-term relationships |
| Expansion Markets | EU |
| Strategic Goals | Export growth, Market expansion, Acquisition opportunities |
| Investment Needs | Equipment modernization, Technology upgrades, Market development |
| Communication Channels | |
| Marketing Materials | Company brochure, Case studies, Video presentations |
| Social Media | LinkedIn, YouTube |
| Company Brochure | Not specified |
| Product Catalogue | Not specified |
| Certifications | Not specified |
| Product Images | |
| Company Video | Not specified |
| Technical Specifications | Not specified |
| Additional Information | Not specified |
